FAQ – Mobile Beauty Supply

What currency are the prices listed in?

All prices on our website are listed in US Dollars (USD).

Are your products authentic?

Yes. All products sold at Mobile Beauty Supply are 100% authentic professional beauty products sourced from authorized distributors and professional suppliers.

We specialize in professional salon brands trusted by stylists and beauty professionals.

Do you sell to salons and professionals?

Yes. We supply products to:

• Hair salons

• Professional stylists

• Beauty professionals

• Individual customers

Many of our customers are licensed professionals, but anyone can purchase from our store.

Where do you ship from?

All orders are processed and shipped from the United States.

Our operations are based in Florida, allowing us to ship quickly to customers across the U.S.

How long does shipping take?

Orders are typically processed within 1–2 business days.

Delivery usually takes 3–7 business days depending on your location within the United States.

Once your order ships, you will receive a tracking number via email.

Do you offer free shipping?

Yes. Many of our products include free shipping within the United States.
Shipping options will be displayed at checkout.

Can I track my order?

Yes.

Once your order ships, you will receive a tracking number by email so you can follow your delivery.

What if my order arrives damaged?

If your product arrives damaged, please contact us within 48 hours of delivery.

Send us:

• Your order number

• Photos of the damaged item

Our support team will help resolve the issue as quickly as possible.

Can I return a product?

We accept returns within 30 days of delivery for unused products in their original packaging.

Please contact our support team before sending any returns so we can assist you with the process.

Can I cancel my order?

Orders can be canceled before they are shipped.

If your order has already been shipped, it will need to follow our return policy.

How can I contact customer support?

If you have any questions, please contact us:

Email: support@mobilebeautysupply.com

Our team will be happy to assist you.